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JIC Magic USA/ ZIEL MOTORSPORTS INC. Support

Welcome to our Technical Support Center.

Here you will find answers to commonly asked questions and vital information on technical matters for our various product series’, warranty information, DO’s and DON’Ts for installation, tips for coilover set up so you can get your ride adjusted just so and a troubleshooting guide to help you identify and rectify certain problems you may be facing with your suspension system.

Please take note that as we are no longer importing parts from Japan, our rebuild services and replacements parts are limited to in-stock items.  This means that we can only service monotube dampers at this time and that this service will be offered as long as parts are available.  We are also working on manufacturing replacement parts for discontinued items so we can continue service for our existing customers.

Before contacting us with queries, you should browse through our FAQ section to see if your issue has already been addressed.  Visit FAQ section.  If you cannot find an answer to your query, you can contact us.

If you are looking for technical information and other data on our current product lines, please visit the Documentation Section

If you need warranty information or have a warranty claim, please visit the Warrant Information Section.  Make sure to take a look at the warranty information section if you have purchased any of our products.